Process — Waterford Construction

Assembling

YOUR TEAM

Often, we at Waterford Construction are the first call when a client has a project. Maybe we have worked with them before or perhaps their friend referred them to us. Regardless, we know the next crucial step is to put together the rest of the team required for the project.

Fortunately, our network of collaborators helps us determine who will be the most appropriate architect, interior designer or landscape designer for that particular client and project. We only suggest the best. After all, we only want to work with the most accomplished and professional designers and artisans to ensure an exceptional result.

Determining

YOUR BUDGET

Every project has a budget. It must. We only work with realistic budgets. If you ask us what we think your project will cost, we will give you an accurate estimation based on similar recent projects we have built. We will not sugar coat. We will not give you a number to get hired and then surprise you with change orders throughout the construction process.

We could. We might get more projects that way but it is not the way we choose to do business. It is not honest and does not educate the client and help them set realistic expectations. We set realistic budgets and then we stick to them.

Planning

YOUR TIMELINE

Scheduling a job that requires a team of designers, an army of subcontractors and the lifestyle of the client can be an undertaking. Fortunately, it is one we do well. Waterford Construction is known for bringing jobs in on time and we are proud of that distinction.

How do we do it? We plan strategically, we communicate religiously and we hold our team and the teams of designers and subcontractors accountable for their timely deliverables. The result, the client moves in on time and everyone is pleased!

Building

YOUR HOME

With some builders, construction can be messy, lengthy and problematic. At Waterford, we do everything within our power to change that perception of the construction process. Our job sites are clean, our schedules are tightly run and we handle the troubleshooting of problems with collaborators and subcontractors so the client doesn’t have to handle them.

We meet with the client and collaborators frequently as the process progresses from foundation, to framing to roughing in plumbing, electrical and audio visual. This way the entire team knows what is behind the walls before we drywall, install fixtures and molding and paint. Our process saves money, time and frustration and produces a finished product everyone can be proud of - client and collaborator and contractor.

Client

TESTIMONIALS

Testimonials

“Rich has what I would describe as the "golden skill set" for a contractor. He is experienced, committed and organized. He knows how to build a house and schedule a job. He is very realistic from the beginning, including the bidding process. Rich has a loyal team of sub-contractors and his jobs are fluid and expedient.

Rich definitely has the perfect temperament to be your advocate. He helps you to make decisions to keep your job on time and on budget. He never settles for "good enough" on any task. Rich is a master scheduler. He follows the plans and listens to your goals regarding timeframe and budget.

He is an exceptional contractor and an overall great guy.I would highly recommend him for your next job.”

- Charmean Neithart, Interior Designer

“Rich and his vetted team have literally recreated our entire home: every wall, plumbing, electrical, fixture, fireplace, roofing, bathrooms, master, living room and etc. He not only came in at budget but he completed the job early. When has that ever occurred with a contractor? It occurs with Rich.

To say he is dependable, professional, talented, clean, precise and honest is an understatement. We trust no one else, and my husband and I are rather challenging since we wanted a beautiful and functional home. Rich provided this for us. We plan to use him again for a rebuild of a guest house in the near future.”

-Pasadena Client

“I feel so immensely blessed that Rich was referred to me. He is knowledgeable, professional, honest and fair. He tells it like it is and won’t try to lowball you and then spring on added costs. The job came in a little under budget and was completed one month early. I found that Rich provided the best value for the price. With Rich, you do get what you pay for and more.”

-La Canada-Flintridge Client

“Working with Rich Mortensen and his subs was a genuine pleasure. That's not something I ever expected to say about a contractor. Rich is VERY responsive with phone calls or texts. I always had an answer within a couple of hours.

He estimated the project would take 3-4 months and he was ahead of schedule and completed the job (with a couple of minor exceptions) in 2 1/2 months. I was extremely impressed that the subs did an excellent job cleaning up the job site at the end of almost every day. The end result is beautiful. The quality of work and attention to detail is fantastic.”

-Pasadena Client

“We hired Rich Mortensen of Waterford Construction to do a major remodel of our kitchen, living room/dining room, and bathroom. He proved to be competent, reliable, honest, and committed to daily oversight, communication, and project review.

Rich is a highly skilled project manager and understands all aspects of design, build, project change control, and installation. Most important to us were three things - budget adherence, quality, and trustworthiness of workers in our home. Waterford Construction exceeded our expectations in all three areas.”

-Claremont Client